Media Training – News, Industry Insights and Updates
Sydney Rail System Stoppage and Commuter Chaos – Stakeholder Communication
Transport NSW saw its Sydney Digital Train Radio System (DTRS) fail, resulting in the Sydney Trains network shutting down immediately and all trains halting for…
Do Executives Need Media Interview Skills These Days?
Executives need to learn media interview skills because they are often expected to be the public face of their company or organisation. They are expected…
Issues Communication – What Do Your Stakeholders Want to Know?
Issues Management Communications and Spokesperson Guidelines for Airports During Baggage Handling Issues It seems every week one of Australia’s airports experiences technical IT issues that…
What Lies Ahead For Communication Professionals Post-COVID-19?
How will corporate affairs and communications change when we get to the other side of COVID-19? Tom Gilbert from iSentia has provided Sam Elam of…
Lawyers and Crisis Communication Experts: The Great Divide
Lawyers have always been at odds with professional communicators when it comes to Crisis Communication. Despite years of working together, some lawyers still don’t trust…
Stakeholder Communication In A Crisis – Why Is It Important?
Your reputation is a valuable asset. It’s hard to build and it can be destroyed in an instant. So, it’s wise to plan for good…
How does media training fit into the digital age?
Media training is more important in the digital age than ever before. From the radio era of ‘The King’s Speech’ to the current crop of…
Was your media training really just a Q&A rehearsal?
Successful media trainers know that being prepared for the media is much, much more than just Q&A rehearsal. Of course, it’s important to practise media…
Royal Commissions and Government Inquiries – Surviving the Spotlight
You wouldn’t face a criminal hearing without legal advice, so why face a public hearing without professional help in communication? It’s stressful enough to face…
The Power of a Well-Crafted Corporate Apology
A Public (or Stakeholder) Apology Is Worth 1000 Words of Spin and Artful Dodging. It is Best Practice Strategic Crisis Communications Our Managing Director, Sam…